Privacy Policy
Last Updated
23/05/2025
1. Introduction
Good Question (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website, contact us, or use our services.
We only collect information necessary to deliver our services and operate ethically and transparently.
2. Information We Collect
We may collect the following types of information:
Personal information: such as your name, email, phone number, company name, and job title when you submit a form or contact us.
Technical data: such as IP address, browser type, operating system, pages visited, and time spent on site via cookies or analytics tools.
Service-related data: notes, emails, or records related to consultations or project engagement.
We do not collect sensitive personal data (e.g. financial, medical, or government ID info) unless specifically and knowingly provided.
3. How We Use Your Information
We use your information to:
Respond to enquiries and communicate with you.
Provide, improve and customise our advisory services.
Manage bookings, support requests and service delivery.
Analyse usage trends to improve our website experience.
We do not sell your data. Ever.
4. Data Protection & Security
We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.
This includes:
Using secure cloud-based platforms for communications and data storage.
Limiting access to sensitive information.
Retaining data only as long as necessary for our services or legal obligations.
5. Third-Party Services
We may use trusted third-party tools to operate our business, such as:
Email providers (e.g. Microsoft 365)
Analytics tools (e.g. Google Analytics)
Booking and contact form platforms (e.g. Calendly, Framer Forms)
These providers only have access to what’s needed and are bound by their own privacy obligations. We do not allow third-party advertising or tracking.
6. Your Rights & Choices
You have the right to:
Request access to the personal data we hold about you.
Ask us to correct or delete your information.
Opt out of marketing or communication at any time.
To make a request, simply email us at hello@goodquestion.tech
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll post the updated version on this page and revise the effective date at the top.
If changes are significant, we’ll aim to notify you directly via email or on the site.
8. Contact Us
If you have any questions about this Privacy Policy, or how we handle your data, please contact:
Good Question Advisory
Email: hello@goodquestion.tech