Tech-Enabled Ways of Working for a Nonprofit
Tech-Enabled Ways of Working for a Nonprofit
The Challenge
An established non-profit had been running for years with limited strategic technology oversight - its systems, processes, and teams weren’t properly aligned. Workarounds had become the norm. Leadership needed clarity on where the issues were and what was holding them back - along with recommendations on some practical steps to take.
Our Approach
We conducted a current state review focused on people, platforms and processes.
This included:
Workshops and interviews across various teams in the organisation
Mapping of operational pain points and bottlenecks
An assessment of tool overlap and digital maturity, including development of an architecture map.
We then shaped a future state design - not just a target diagram, but clear, actionable steps to get there. Recommendations spanned across strategy, tooling, roles, and sequencing.
The Outcome
✔ A grounded tech enablement roadmap tied to business needs
✔ A clear set of priorities to improve collaboration, reduce friction, and build internal capability
✔ A shared understanding pain points between leadership and teams
Impact: The organisation moved forward with a shared understanding of how to work smarter - and took steps to make lasting change that allowed them to work more effectively and drive meaningful outcomes.